Our Return Policy
At Float No More, your satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, we’re here to help. We offer a straightforward return process to ensure you can shop with confidence. Please review the details below to understand how returns and exchanges work.
Eligibility for 30-Day Returns
You may request a return within 30 days of the date your order is delivered.
Because we want you to be able to make an informed decision, you may try your Float No More product before deciding whether to keep it.
To be eligible for a refund:
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The return request must be submitted within 30 days of delivery.
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The product must be returned clean, dry, and in reasonable condition.
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The product must not show damage, misuse, or excessive wear beyond normal use.
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Please include your order number or other proof of purchase.
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Original box/packaging is required.
We reserve the right to reduce or deny a refund if a returned product has been damaged, misused, or excessively worn.
Return Shipping
For returns due to a change of mind, dissatisfaction, or simply deciding that Float No More isn't right for you, the customer is responsible for the cost of return shipping.
Original shipping charges are non-refundable.
If your item arrived damaged or defective, or if we sent you the wrong item, please contact us before returning it. In these situations, Float No More will provide instructions for the return and cover the applicable return shipping cost.
Please do not send your product back to the manufacturer. Contact us first and we will provide the correct return instructions and return address.
How the Refund Works
Once we receive your returned item, we will inspect it and send you an email confirming that we have received it.
We will then notify you whether your refund has been approved or rejected.
If your return is approved, your refund will be issued to your original payment method within 2–7 business days.
Please note that your bank or credit card company may require additional time to post the refund to your account.
How to Start a Return
Please contact us before sending your product back.
Include your order number and let us know the reason for your return.
We will provide the return instructions and the appropriate return address.
Do not ship your return to the manufacturer unless specifically instructed to do so by Float No More.